Shipping policy

Good things take a little time. ☕️

We’re a small, locally owned business, which means your order is packed up by real people who care about getting it to you just right. Please allow up to 6 business days for your order to be processed and shipped.

Once your order is on its way, we’ll send you tracking so you can keep tabs on it.

A Few Things to Know

Shipping times: Your order may take up to 6 business days to process before it ships. Once it leaves us, delivery times depend on the carrier.

Tracking: You’ll get an email with tracking information as soon as your order ships.

Double-check your address: Make sure your shipping address is correct at checkout. We can’t be responsible for packages sent to an address entered incorrectly.

Carrier delays: Once your package is with the carrier, it’s officially out of our hands. Weather, holidays, and carrier delays can sometimes slow things down.

Something went wrong? If your package arrives damaged, or something seems off with your order, email us and we’ll do our best to make it right.

Thanks for shopping small, supporting Aisle Twelve, and giving us a little time to get your order out the door. ❤️